{"id":10343,"date":"2019-11-16T12:21:10","date_gmt":"2019-11-16T12:21:10","guid":{"rendered":"https:\/\/www.physio-network.com\/pt\/?page_id=10343"},"modified":"2020-03-27T04:49:48","modified_gmt":"2020-03-27T04:49:48","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.physio-network.com\/pt\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<h5 style=\"color: #4295b1;\">MASTERCLASS<\/h5>\n<p><b>Can I take each Masterclass whenever I want?<\/b><br \/>\nIt is recommended that you sit all modules of each class within a reasonably short time span, but you can complete each at your own pace. You have unlimited access to all classes once you are a member.<\/p>\n<hr \/>\n<p><b>Will my year of Masterclass start from my purchase date or when I start a class?<\/b><br \/>\nYour access to all Masterclass content is counted from the date you subscribe.<\/p>\n<hr \/>\n<p><b>Can I watch the content on my mobile?<\/b><br \/>\nYes you can! The same goes for your tablet.<\/p>\n<hr \/>\n<p><b>Can I download the videos?<\/b><br \/>\nThe Masterclass lectures are not available to download, however you can watch them any time across your devices.<\/p>\n<h5 style=\"color: #4295b1; margin-top: 30px;\">SUBSCRIPTIONS \/ TRIALS<\/h5>\n<p><b>How does the trial work?<\/b><br \/>\nStart your 7-day trial by signing up to Physio Network\u2019s Research Review service, Masterclass service &#8211; or both. You can cancel anytime within 7 days from, and including, the date you signed up. Simply subscribe, enjoy the premium content, and if you don\u2019t like what you see you can cancel anytime before your free 7-days have passed.<\/p>\n<hr \/>\n<p><b>When will I be charged?<\/b><br \/>\nIf you purchased a yearly plan with a trial, you will be charged after 7-days. If you purchase a monthly plan (available for our Research Reviews service only), you will be charged immediately.<\/p>\n<hr \/>\n<p><b>Do subscriptions auto-renew?<\/b><br \/>\nAll subscriptions will automatically renew every month or year depending on which plan is chosen. If you cancel your plan it will not auto-renew, and will end once the period you have paid for is over.<\/p>\n<hr \/>\n<p><b>Can I get a Clinic or Group subscription?<\/b><br \/>\nMore and more practices, organisations and groups are joining Physio Network to keep up to date. Our Research Review service offers subscriptions for up to 10 people here (hyperlink to the RR sales page http:\/\/physio-network.com\/research-reviews\/ ). If you would like a quote for more than 10 people please <a href=\"\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">message us here<\/a>.<\/p>\n<p>Currently, clinic subscriptions are not available for Masterclass.<\/p>\n<hr \/>\n<p><b>How can I cancel my trial or subscription?<\/b><br \/>\nIn your account upon logging in, you will see a \u2018billing &amp; invoices\u2019 tab. Click on this to find where you can cancel. If you cancel during the trial period you will not be charged.<\/p>\n<hr \/>\n<p><b>Can I upgrade from a monthly subscription to a yearly?<\/b><br \/>\nYes you can! If you would prefer to try a yearly subscription on our Research review service, simply subscribe and when you are ready, follow instructions via the \u2018billing and invoices\u2019 section in your members area.<\/p>\n<p><b>What are the benefits? <\/b><\/p>\n<ul>\n<li>Save 20% (Only $99 per year compared to paying $120 per year as a monthly member)<\/li>\n<li>Access EXCLUSIVE bonus content (online presentations, videos and more)<\/li>\n<li>Download and print ALL previous issues<\/li>\n<\/ul>\n<hr \/>\n<p><b>Can I get a student discount on my subscription?<\/b><br \/>\nStudents can get 20% off of their subscription for our Research Review service, information on this can be found <a href=\"\/student-special\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/p>\n<hr \/>\n<p><b>For the Research Review service, is the full text of each study provided?<\/b><br \/>\nDue to copyright laws we are unfortunately not able to provide the full text of all studies reviewed. Some studies are available full text, and when they are we provide a link to them at the end of the review. For those that aren\u2019t, we still provide a reference and link to the abstract at the end of the review. Readers can use this reference to search and purchase the article if they wish.<\/p>\n<hr \/>\n<h5 style=\"color: #4295b1; margin-top: 30px;\">MY ACCOUNT<\/h5>\n<p><b>How can I add my work colleagues?<\/b><br \/>\nIn your members section you will find a button saying \u2018Connected accounts\u2019, here you will find a link to share with your colleagues. Once they confirm they have created their account, return here and click \u2018Manage requests and accounts\u2019, then accept their requests!<\/p>\n<hr \/>\n<p><b>How do I reset my password?<\/b><br \/>\nIn your members section you will find a button saying \u2018Update account\u2019, here you can change your password.<\/p>\n<hr \/>\n<p><b>How do I change my card details?<\/b><br \/>\nIn your members section you will find a button saying \u2018Billing &amp; invoices\u2019, follow this link and the button \u2018visit\u2019 to change your card details.<\/p>\n<p>If you have any trouble <a href=\"\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">contact us here<\/a> or email us at <a href=\"mailto:info@physio-network.com\" target=\"_blank\" rel=\"noopener noreferrer\">info@physio-network.com<\/a>.<\/p>\n<hr \/>\n<p><b>Where can I find my invoices?<\/b><br \/>\nInside the members area you will see a &#8216;Billing &amp; Invoices&#8217; tab on the left, follow this link to view and download your invoices.<br \/>\nCEU \/ CPD<\/p>\n","protected":false},"excerpt":{"rendered":"<p>MASTERCLASS Can I take each Masterclass whenever I want? It is recommended that you sit all modules of each class within a reasonably short time&#8230;<\/p>\n","protected":false},"author":1,"featured_media":3366,"parent":0,"menu_order":91,"comment_status":"closed","ping_status":"closed","template":"templates\/faqs-revised.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10343","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.physio-network.com\/pt\/wp-json\/wp\/v2\/pages\/10343","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.physio-network.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.physio-network.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.physio-network.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.physio-network.com\/pt\/wp-json\/wp\/v2\/comments?post=10343"}],"version-history":[{"count":18,"href":"https:\/\/www.physio-network.com\/pt\/wp-json\/wp\/v2\/pages\/10343\/revisions"}],"predecessor-version":[{"id":14679,"href":"https:\/\/www.physio-network.com\/pt\/wp-json\/wp\/v2\/pages\/10343\/revisions\/14679"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.physio-network.com\/pt\/wp-json\/wp\/v2\/media\/3366"}],"wp:attachment":[{"href":"https:\/\/www.physio-network.com\/pt\/wp-json\/wp\/v2\/media?parent=10343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}